Information We Collect
We may collect information you provide directly to us, including:
- Name
- Phone number
- Email address
- Property address and related property details
- Any information you submit through forms, phone calls, text messages, or email
Automatically Collected Information
We may automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and general usage activity.
Information From Communication Records
We may maintain records of your communications with us, including call logs, voicemail records, email correspondence, form submissions, appointment requests, and text message interactions, including opt-in and opt-out records where applicable.
How We Use Information
We may use your information to:
- Review your property inquiry and respond to your request
- Contact you by phone, text message, or email regarding your inquiry
- Provide updates, scheduling, follow-up, and customer support
- Send conversational, informational, and, where permitted by your consent, marketing communications
- Improve our website, services, and communication process
- Maintain records of consent, inquiries, and communications
- Detect fraud, misuse, or unauthorized activity
- Comply with legal, regulatory, and carrier requirements
Calls and Text Messages
By providing your phone number through our website, forms, or other communication channels, you agree that ClearBridge Properties LLC may contact you at that number regarding your inquiry, property-related follow-up, appointment scheduling, service updates, and related conversational or informational communications.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for help.
Consent to receive calls or text messages is not a condition of purchase. You may opt out at any time by replying STOP to any text message we send. After you opt out, you may receive one final confirmation message confirming your opt-out request.
Types of Messages You May Receive
- Responses to your property inquiry
- Follow-up about your property submission
- Appointment or call scheduling messages
- Status updates related to your request
- Support or service-related communications
- Marketing or promotional messages, where you have separately provided consent
SMS Opt-In and Consent
When you provide your phone number and check the applicable consent box on our forms, you are giving express consent to receive the categories of messages you selected. Consent for informational or conversational messages may be collected separately from consent for marketing or promotional messages.
Text Messaging Privacy Commitment
SMS consent is not shared with third parties or affiliates for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors or service providers that help us deliver messaging services, operate our website, manage customer communications, or support our business operations.
Sharing of Information
We do not sell your personal information.
We may share your information only in limited circumstances, such as:
- With service providers that help us operate our website, forms, CRM, calling systems, messaging tools, and related business systems
- When required by law, court order, subpoena, or legal process
- To protect our rights, property, safety, or users
- As part of a business transition such as a merger, acquisition, or asset transfer, where legally permitted
Any service providers we use are expected to use the information only as needed to provide services for us and not for their own promotional use.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, and support advertising or remarketing efforts. These tools may collect information about device type, browser activity, pages visited, referral sources, and how visitors interact with our website.
Cookies are small data files stored on your browser or device that help websites recognize returning visitors, save preferences, and improve functionality.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Your Choices
You may:
- Opt out of text messages at any time by replying STOP
- Request help by replying HELP
- Contact us to update or correct your information
- Contact us to request deletion of your information, subject to legal or operational retention needs
- Request information about the data we maintain about you, where applicable
Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. These measures may include secured systems, restricted access, vendor controls, and record retention practices designed to reduce unauthorized access, use, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children鈥檚 Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our communications, contact us:
ClearBridge Properties LLC
Phone: 901-705-0197
Website: www.clearbridgeproperty.com
Email: info@clearbridgeproperty.com